The lot, the trade-in, the finance talk and the service bay — handled in our app, answered by the people who work here.
What the cars and the counter actually look like before you drive over.
Each one starts the same way: you send it from the app or from the form on this page, and a person here picks it up.
Pick the car from the inventory list and tell us when suits; we hold it for that slot.
Send the details and photos of your current car and we come back with a figure and how we got to it.
Book the bay for a scheduled service, an MOT prep or something that started making a noise.
Go through the ways a car can be paid for, with the numbers written down rather than talked at you.
Availability depends on what is on the lot and what is in the diary the week you ask. Nothing is confirmed until we write back.
Every car we have on the lot, with photos, mileage, spec and what we know about its history. When one sells it comes off the list.
Set the body type, gearbox and budget you are after. The app tells you when something matching rolls onto the forecourt.
Choose the car and the slot in the app. You turn up and that car is waiting, not one like it.
Enter your plate, mileage and condition and add photos. We do the valuation groundwork before your car is on the ramp.
Request a service slot, describe the fault, and see what was done to your car last time without digging out the folder.
Messages go to the person handling your enquiry, so you are not re-explaining the whole thing to whoever answers.
Booked the test drive from the app on a Sunday night. The car was out front with the trade plates on when I arrived, nobody tried to walk me over to something dearer.
Sent the trade-in photos and mileage ahead. They came back with a figure and explained what the service gaps did to it. Straight answer, which is all I wanted.
Used it to book the service and describe the rattle. They rang me before touching anything extra. App could use a bigger photo view on the listings.
Went through the finance options sitting at the desk with everything written down. No pressure to sign the same day, and the same person answered my messages after.
Ask in your enquiry and name the car. We will tell you whether it is still unsold and for how long we can keep it off the forecourt for you. We do not take money to reserve something before you have driven it.
Make, model, year, mileage, what service history you have and honest photos including any damage. The figure we give from that is confirmed, up or down, once the car is in front of us.
No. A test drive is a test drive. Bring your licence, drive the car, and tell us afterwards if it is not the one.
Yes. Book the slot and describe the symptom; the bay takes work on cars from anywhere, and the job history is kept against your vehicle either way.
Browsing, booking, valuations and messages happen in the app. Driving the car, signing the paperwork and handing over keys happen here, in person.
One form for all of it: a car on the lot, a valuation on yours, a service slot or a finance question.
Someone from Double A Motors will get in touch shortly with an answer and, if you want one, a time to come in.
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